Delivery Information

Product Pick-up at an Canopus Store

1. Please bring a valid government-issued photo ID and your proof of purchase (either digitally or printed).

2. If you wish to designate another person to pick-up your order, they must bring: A forwarded copy of your proof of purchase with your written consent, including the full name of the designated person that matches their government-issued photo ID.

3. It is important that you pick up your purchase no later than 14 days after receiving our notification. If you do not pick up your order within this time period, your purchase will be refunded.

4. Please consider the size of your vehicle, as your order may be larger and heavier than expected due to packaging.